Help Center

For questions or inquiries not covered below, please contact us.

Frequently Asked Questions

Patient Assistance Program

How do I apply for a grant through the Patient Assistance Program?

Applications are accepted online only. You will find the application on the Patient Assistance Program page. If the application is not visible, we are not accepting applications. We only consider applications received through the website. Due to limited resources, we can’t respond to requests for assistance via email or telephone.

If my application is denied, can I apply again at a later time?

Due to limited funding, we ask that you wait one year to reapply.

How long does it take to receive a decision regarding my application?

Every effort is made to review applications in a timely manner. The review process may take up to four weeks. All applicants will be notified via email if their application was approved or denied. If your application is approved, a check is mailed directly to the company for which you requested billing assistance. Grants are awarded as long as funding is available.



Is my application confidential and secure?

Yes. The application for the Patient Assistance Program is shared with board members only for the purpose of determining eligibility for funding. The information provided in your online application is encrypted. We utilize a third party solution to ensure the information you provide is secure and HIPAA compliant.

Is there a maximum amount of financial assistance that I can request?

Yes. A one time request for a grant up to a maximum of $500 may be requested. Grants are based on specific need, please prioritize your financial need. We have limited funding and may approve a portion of the funding requested. Grants are considered gifts and are not paid back.

Who is eligible to apply for the Patient Assistance Program?

Individuals who reside in the United States experiencing serious illness or injury financial may apply. You must demonstrate financial need.


Can I make a donation via check?

Yes. Please make your check out to Transitional Bridges, PO Box 270593, San Diego, CA 92198. In the memo, designate your contribution as Support our Mission, or you may restrict your gift to the Patient Assistance Program. Please include a current mailing address so we may mail you a receipt for your donation.

What is your non-profit/tax exempt status?

Transitional Bridges is a 501(c)(3) nonprofit organization classified by the Internal Revenue Service as a public charity.


How can I help?

Please contact us if you are interested in exploring volunteer opportunities. Alternatively, please consider visiting our gift shop, as proceeds benefit our Patient Assistance Program. You may also help by donating to our organization to support our mission.

Gift Shop

How do you ship your gift shop items?

All gift shop items will be shipped via USPS where available. Expedited FedEx shipping is available upon request for a fee.

Please allow 2 – 4 weeks for delivery for all items. Unfortunately we cannot ship to Alaska, Hawaii or US territories at this time.